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Monthly Archive for November, 2010

Nonprofit? Use Technology? Do This Now!

NTEN, the Nonprofit Technology Network, has announced that its 2010 Nonprofit IT Staffing Survey is now open for submissions. Now in its fifth year, the survey collects benchmarking information in areas including how IT is structured and situated within organizations, staffing and responsibilities, budgets, training, salaries, and retention. 

I had the opportunity to ask Holly Ross, NTEN’s Executive Director, a few questions about this year’s survey.  With information technology evolving so rapidly, I was particularly interested in any changes to the survey in response to changes in the technology landscape.  Holly responded:  ”The most significant change is in the area of outsourcing.  Instead of simply asking if you manage a function in-house or through outsourcing, we also give you the option to choose the cloud.  I hope this will allow us to understand how nonprofits are using the cloud in a more meaningful way.”

What about social media? “Obviously, the NTEN crowd loves to talk about social media, but it’s only a small piece of the overall technology puzzle”, says Holly.  (This author couldn’t agree more!)  ”We’re definitely interested in how folks are staffing social media, and how much time they spend on it versus other technology initiatives.  That said, it won’t be a primary focus of this report. We have a Nonprofit Social Network Benchmark Report that we publish annually for folks that are more interested in that.”

“A great tool to take to management when making the case for IT investments.” The results of the survey are made available at no charge to the entire nonprofit committee.  As a consultant to nonprofit organizations, many of whom grapple with the role and management of technology, I have found the results very useful. In particular, last year’s results — reflecting input from over 1,000 respondents — provided me with insight into the factors that organizations consider most important when hiring IT staff, as detailed in my post A Look at Nonprofit IT Staffing. Holly points out that the survey is “a great tool to take to management when making the case for IT investments.  Of course, every organization has to make decisions like that in the right context, but it can be helpful to know what others can doing.”

As Holly says, “the report only works when we have good data from across the sector, so please take the survey!”  Need added incentive, participants in this year’s survey can also choose to enter to win a $250 Amazon gift card.

So what are you waiting for?  Help yourself, help your organization, and help the sector — take the survey now!

Photo credit: Alan_DCreative Commons License

Putting Data to Use in Education (and Beyond)

Yesterday, I had the pleasure of “listening” in on a Twitter chat focused on the use and sharing of data to improve educational outcomes for kids. My interest in the conversation was two-fold. For one, it offered me the opportunity to learn more about educational effectiveness and measurement, topics about which I am increasingly curious. Additionally, and more relevant to this post, it occurred to me that the ideas and lessons shared might be of value not only to those involved with education, but also to those interested in the application of technology and data in the broader nonprofit and social services communities.
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The Power of Why

“Why?”

“Because I said so.”

This exchange, perhaps a staple of parent/child relationships, has no place in management. In fact, communicating to employees the why of their work — the context, value, and relevance of their work — is vital to both training efforts and effective coaching. Further, recent research, including a study conducted in a nonprofit fundraising environment, suggests that employees who know how their work positively impacts others are more productive than those who don’t.
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Social Media & Social Networking for Nonprofit Organizations

This week, I had the pleasure of presenting at Rutgers Business School as part of the Institute for Ethical Leadership’s 2010 Nonprofit Leadership Certificate Program. In addition to conducting sessions on nonprofit compensation for both the executive and emerging leaders tracks, I welcomed the opportunity to conduct a plenary session on the use of social media and social networking for nonprofit organizations. The session offered the program participants an overview of what social media is, why many nonprofit organizations are choosing to use it, and some tips on how to go about implementing or enhancing their organizations’ social media presence and practices.
Continue reading ‘Social Media & Social Networking for Nonprofit Organizations’

Rutgers IEL: Compensation in the Nonprofit Sector

It was my pleasure to present this week at Rutgers Business School as part of the Institute for Ethical Leadership’s 2010 Nonprofit Leadership Certificate Program. In addition to leading a plenary session on the use of social media and social networking for nonprofit organizations, I had the chance to address both the executive and emerging leaders tracks on compensation in the nonprofit sector.

The two presentations overlap in conveying information about the past, present, and future of nonprofit pay. The first presentation, for the emerging leaders, also offers a brief overview of executive compensation in the sector, as well as a primer on pay for performance approaches. The second, for established executives, provides recommendations on ways to enhance their organizations’ pay and performance management practices.

Emerging Leaders

Executives

Each of the conversations branched out in several interesting discussions, some of which I’ve touched upon in previous posts, and all of which were worthy of further discussion.  You may find the following related posts of interest:

Are Your Executive Compensation Bases Covered?
The Buck Stops Where?
Development in Demand: Challenges for Fundraising Professionals and Employers
Executive Compensation at Boys & Girls Clubs of America: A Closer Look
Human Resources Maturity
A Look at Nonprofit IT Staffing
The Path to Pay for Performance
Paying Attention to Turnover in the Nonprofit Sector
Salary Ranges 101

Please feel free to share the presentations and posts with your colleagues and, as always, share your comments and questions!